FAQs

Q?

Is there any warranty on the work performed?

A.

Yes there is. You can select a 6 or 12 month warranty when the work is performed.

Q?

What is the importance of filling out the Service Request Form?

A.

The service request form allows us to receive your feedback about what each handpiece is doing. This can help with diagnosis. Also the office specific info helps us update our office files and accurately log each tool into our database. In this way if there is a warranty concern we can look up the specific tool and see what service we performed and what the original problem was. It also will track the dates for warranty purposes.

Q?

Where is Rocky View Handpiece Dental Repair located?

A.

We are located in Airdrie, Alberta, Canada. This is a small community just minutes north of Calgary, Alberta.

Q?

How much will the service cost?

A.

Rates depend on whether you prefer 6-month warranty or 12 month warranty.
6 Months $279
12 Months $379

Q?

Why should I switch to Rocky View Hanpdice Repair from my current arrangement?

A.

More often than not a dental office is paying too much for service. Rocky View Handpiece Repair offers some of the lowest and most competitive rates in the industry. If given the opportunity we are sure that we can match or beat the prices that you are currently paying. The two other things that are also very important and can really affect your bottom line are:

1) Timeline- we strive for very fast turn around. Because we are located in the area, we can quickly pick up tools needed for repairs and once working relationships are established we can turn the tools around very quickly. This could be the difference of a few weeks. This will increase productivity in the clinic.

2) Simplicity of service - Requesting service is simple. Just contact us via phone or email to let us know that you have tools for repair. Then we take care of the rest. From pick up to the repair and back to you we will take care of it all.

Q?

What makes and models do you service?

A.

We service all makes and models. Whether new or old, we have the relations with suppliers to obtain all the necessary parts to service your tools.